Privacy Policy

Effective Date: August 11, 2025

At Surat Khajana, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping address when you create an account, place an order, or contact us.

  • Payment Information: Credit card details and billing information for processing transactions.

  • Usage Data: IP address, browser type, operating system, and browsing behavior to enhance user experience.

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling orders.

  • Providing customer support and responding to inquiries.

  • Sending transactional emails related to your orders.

  • Improving our website and services.

  • Sending promotional emails if you subscribe to our newsletter (you can opt-out at any time).

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and servicing your needs. These providers are bound by confidentiality agreements and are only permitted to use your information to the extent necessary to perform their services.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Correct any inaccuracies in your personal information.

  • Withdraw your consent for us to use your personal information (subject to legal and contractual restrictions).

  • Request the deletion of your personal information, where applicable.

6. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting a notice on our website or sending you an email.

7. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at support@suratkhajana.com.

 

Terms and Conditions

Effective Date: August 11, 2025

Welcome to Surat Khajana! By accessing or using our website (https://suratkhajana.com/), you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our site.

2. Use of the Website

  • You agree to use the website only for lawful purposes and in a way that does not infringe on the rights of others or restrict their use and enjoyment of the website.

  • You must not use the website to transmit any harmful, offensive, or unlawful content.

3. Product Information and Orders

  • We strive to ensure that product descriptions, prices, and availability are accurate. However, we do not guarantee that the information is error-free.

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to product or service availability, errors in pricing or product information, or suspected fraud.

4. Payment and Pricing

  • Prices are subject to change without notice.

  • Payment must be made at the time of purchase using the payment methods provided on the site.

  • We take reasonable steps to ensure secure payment processing.

5. Shipping and Delivery

  • Shipping timelines are estimates and may vary due to factors beyond our control.

  • Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

  • Please refer to our Returns Policy for details on eligibility and procedures for returns and refunds.

7. Intellectual Property

  • All content on this website, including text, graphics, logos, images, and software, is the property of Surat Khajana or its content suppliers and is protected by copyright and other intellectual property laws.

  • You may not reproduce, distribute, or create derivative works from our content without prior written permission.

8. Limitation of Liability

  • To the fullest extent permitted by law, Surat Khajana shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of or inability to use the website or products purchased through the website.

9. Indemnification

  • You agree to indemnify and hold harmless Surat Khajana, its affiliates, officers, agents, and employees from any claims, damages, liabilities, and expenses arising from your breach of these Terms and Conditions or your violation of any law or third-party rights.

10. Governing Law

  • These Terms and Conditions shall be governed by India  and construed in accordance with the laws of the jurisdiction in which Surat Khajana operates.

11. Changes to Terms

  • We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

  • Your continued use of the website after changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
support@suratkhajana.com